kn95's Privacy Policy

1. Introduction and Applicability

The kn95 casino platform (referred to hereinafter as "we", "us", or "kn95") operates a reliable online entertainment service for users in Bangladesh. This privacy policy describes what information we collect from you when you use our website kn95.cam, how it is used, who it may be shared with, and what steps we take to keep your information secure.

By registering or creating an account on our website, you are considered to have read, understood, and agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.

This policy may be updated from time to time. The date of the latest revision will be noted at the top of this page. For significant changes, we will endeavour to notify you by email or via a notification on the platform.

2. What Information We Collect

During registration and use of the kn95 platform, we may collect the following types of information:

a. Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification — the service is for users aged 21+ only)
• Payment-related information (bKash, Nagad, Rocket, or bank account number)
• Identity document information (when required for KYC verification)
• Messages submitted via live chat or email support

b. Automatically Collected Information

When you use our platform, our systems automatically record certain information, such as:

• IP address and device type
• Browser and operating system information
• Session duration and page visit logs
• Cookies and local storage data (details below)
• Transaction history and gaming activity logs

3. Purpose of Data Use

We use the information collected for the following purposes:

4. Cookies and Tracking Technologies

The kn95 website uses cookies and similar technologies that enhance your browsing experience and help the platform run smoothly.

Types of Cookies

• Essential cookies: These cookies are necessary to maintain login sessions and manage security tokens. They cannot be disabled.
• Functional cookies: Used to remember your language preference and other settings.
• Analytics cookies: Generate anonymous statistics to help us understand which pages are used most.

You can manage or delete cookies at any time from your browser settings. However, disabling certain cookies may limit some functionality of the platform.

5. Sharing Information with Third Parties

kn95 never sells or rents your personal information to third parties. However, we may share information in the following limited circumstances:

• Payment processors: The minimum payment information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment service provider.
• Technology partners: Trusted technology service providers maintain our data infrastructure for platform operations. They operate under specific confidentiality agreements and may not use your information for any other purpose.
• Legal obligations: Information may be provided to fulfil court orders, lawful requests from law enforcement agencies, or requirements under applicable law.
• Responsible gaming: Limited information may be shared with responsible gaming organisations where necessary, in the interest of player protection.

Apart from the exceptions above, we will never share your information with third parties without your consent.

6. Data Retention and Deletion

We retain your personal information for as long as it is necessary to provide our services or to fulfil legal obligations. Details:

Retention Periods

• Active account data: retained for as long as the account remains active.
• Transaction records: must be retained for a specified period in accordance with financial regulations.
• KYC documents: retained securely after verification in accordance with regulatory requirements.
• Closed account data: retained after account closure until legal obligations are met, then securely deleted.

Data Deletion Requests

If you wish to request deletion of your personal information, please email [email protected]. Due to legal obligations, it may not be possible to delete certain information entirely, in which case we will inform you of the details.

7. Data Security Measures

We have implemented internationally recognised technical measures to keep your personal and financial information secure:

• SSL encryption: All traffic on kn95.cam is encrypted using TLS/SSL technology, which keeps data transfers between your browser and our servers secure.
• Database protection: Sensitive information — particularly passwords and payment data — is stored using strong hashing algorithms.
• Two-factor authentication: The option to enable two-step verification is available for additional security.
• Regular security reviews: Our security team conducts regular system reviews and vulnerability assessments.
• Restricted access: Only authorised personnel have access to your personal information, and they operate under strict confidentiality agreements.

While we maintain the highest security measures, no method on the internet can be claimed to be 100% secure. To protect your account, we ask that you use a strong password and not share it with anyone.

8. Your Rights and Choices

You have the following rights over your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request deletion of your information (subject to legal obligation exceptions).
• Right to object to processing: You may request at any time to stop receiving marketing communications.
• Right to data portability: You may request to receive your information in a readable format.

To exercise any of the above rights, contact us at [email protected] or use our 24/7 live chat support. We will endeavour to respond to your request as promptly as possible.

9. Protection of Minors

The kn95 platform is operated for users aged 21 years or older only. We do not knowingly collect or process personal information from any minor.

An age verification process is carried out at registration. If we learn that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10. Changes to the Policy

kn95 may update this privacy policy from time to time. The policy may change as a result of service improvements, the introduction of new technology, or changes in law.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email.
• A notification will be displayed when you log in to the platform.
• The date of the latest change will be noted at the top of this page.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We recommend that you review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live chat: direct support available in Bengali 24/7

We place the highest importance on your privacy and are always ready to answer any questions you may have.